Behind Every Great Floor: The Principles That Guide Our Work

Let's be honest - most people don't spend their days thinking about flooring. But at Universal Flooring Systems, we think about little else. Since 1997, we've been obsessing over what goes beneath your feet, and there's a method to our madness.

More Than Just a Pretty Surface

Creating beautiful, functional, and safe environments where people live, work, and play isn't just our mission statement that hangs on the wall — it's what gets us out of bed in the morning (even on Mondays).

You might wonder what makes a flooring company tick after more than 25 years in business. It's not just about laying down carpet or installing tile. It's about the principles that guide every decision we make, from the initial consultation to the final walkthrough.

Our Secret Sauce

Here's where we could give you the standard corporate spiel about excellence and customer service. Yawn. Instead, let's cut to the chase and share what actually makes us different:

We're Relationship People

We've been partnering with construction powerhouses like PCL, EllisDon, Clark Builders, Centron, and Krawford Construction for decades — some relationships outlasting the average marriage (just saying). And when heavy hitters like The City of Calgary, The University of Calgary, The Calgary Police Service, and The Calgary Board of Education keep coming back? That's not coincidence. They stay because we deliver results that make them look good, time after time. No participation trophies here — just solid work that speaks for itself. Book a Free Consultation

We Play the Long Game

In an industry where cutting corners can be tempting, we're out here making decisions based on long-term outcomes. That means sometimes telling you what you need to hear, not just what you want to hear. It might not always be the easy path, but it's the right one.

The Values That Keep Our Floors (and Teams) Level

Our values aren't just fancy words on our website—they're the guardrails that keep us on track:

• Innovative: If we're doing something the same way we did it last year, we're doing it wrong. We're constantly learning, improving, and finding better ways to serve you.

  
  

• Collaborative: We check egos at the door and prioritize team success. That includes seeing you as part of our team, not just a client.

  
  

• Enthusiastic: Life's too short for boring meetings and joyless work. We bring passion to what we do, find the humor when things get tense, and yes—we actually smile. A lot.

• Accountable: We don't do excuses. When we say we'll do something, consider it done.

Honest: We do the right thing, even when no one is watching. Especially when no one is watching.

Competitive: We play to win, focus on the details, and aren't satisfied with "good enough."

Your Single Point of Sanity

Projects are complicated enough without having to chase down five different contacts. That's why we assign a single point of contact whose only job is making your project successful. They're backed by our entire team but give you the simplicity of one go-to person who's invested in your success.

The Proof is in the Projects

We didn't just stumble onto the scene yesterday. 28 years in the market? Yeah, we've been laying down excellence longer than some of our competitors have been in business.

From The Oliver Apartments' East & West towers, to Kainai Board of Education’s beautiful new Issoitapi Elementary School, the multiple phases of Wellings of Calgary’s Independent Living development, and the newly renovated Penticton Regional Hospital Oncology Department – each installation screams "we know what we're doing."

The Oliver Apartments

Quality isn't just a buzzword we throw around at meetings. It's literally installed into every square foot we touch. Precision? That's our middle name. Lasting impact? Check back in another 28 years – our floors will still be showing off while others are showing wear.

More Than Just Floors

Our expertise extends beyond basic flooring to porcelain and ceramic tile, wall protection, and sub-floor preparation and treatment. Whatever your project needs, we've got the technical know-how to make it happen.

Let's Build Something Great

We're not just laying floors—we're building a foundation for your success. Whether you're a general contractor managing a complex commercial project, a multifamily developer who needs reliable quality across multiple units, or a facility manager looking for a reliable partner, we're in it for the long haul.

Because behind every great floor are people who care about more than just the surface—people who understand that what we do today will be walked on for years to come.

Ready to work with a flooring partner who thinks differently?

Let's talk about how we can make your next project exceptional from the floor up.

Book a Free Consultation